We're here to support you

We’re so excited that you’ve signed up to the UK Wide Cycle Ride and we’re here to make sure you achieve your best. 

If you can’t find the answer to your question here, email UKWideCycle@diabetes.org.uk and the team will be happy to help. 

About the UK Wide Cycle Ride

What is the UK Wide Cycle Ride Challenge?
How do I register?
When is UK Wide Cycle Ride?
Is there a registration fee?
Can children take part?
Can I start pedalling early?
Can I start pedalling after 1 September?
I’m taking part as a member of a team, do we cycle the distance each or split that target between us? 
How do I get help with my profile page?


Is there a minimum amount to be raised?
How do I send in money donated on to my tracker page? 
Do I have to fundraise online?
How do I send in money raised offline?
Where can I download additional sponsor forms?

Technical support and tracking your distance

What is your online 'profile page'?
How does my profile page work?
How do I track my miles?
Do I have to do all the distance in one go?
What is Strava?
Do I have to use Strava to take part?
I don’t have a fitness tracker, like a fitbit or an iwatch, can I still take part?
How do I log my miles using Strava?
How do I log my distance using the distance tracker?
Can I log my distance using another app?
Can I edit/delete a distance activity?
Can I log my distance in kilometres?
Why is my distance not showing on my page?


How do I create a team?
How do I invite/add people to my team?
Can our team split the distance?
Join our Facebook community here 

Want to take on the challenge?

1 to 30 September 2020

You cycle, in your own pace, at your own time.
Our work transforms lives.
Together we take on diabetes, one mile at a time. 

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Diabetes UK is the operating name of the British Diabetic Association. Company limited by guarantee. Registered in England no. 339181. Registered office: Wells Lawrence House, 126 Back Church Lane, London E1 1FH. A charity registered in England and Wales (215199) and in Scotland (SC039136). © Diabetes UK 2020

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